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Gov’t Ends Free Water December 31



The government has served notice of ending the free water initiative by December 31, 2020.

A statement issued by the management of the Ghana Water Company Limited(GWCL) said the payment of water bill will be the responsibility of the customer, henceforth.

“The Minister of Sanitation and Water Resources, and the Management of GWCL, therefore, wish to inform consumers and the general public that the last meter reading for the month of December 2020 officially ends the free water delivery.

“GWCL assures customers that, meter readers and all frontline staff will continue to adhere and practice in full, all the protocols to protect themselves and our cherished customers, including cladding themselves in GWCL apparel, identity cards, personal sanitizers and face masks, before accessing their premises to read the meters,” the GWCL said in its statement.

The government gave the directive to the Ghana Water Company Limited (GWCL) to serve Ghanaians with water for free as part of measures to alleviate the plight of citizens and help curb the rapid spread of the Covid-19 pandemic.


1.Landlords and Landladies can/must revert to the arrangements with tenants prior to the free water delivery.

2. Water vendors can/must resume their normal business after the lag meter reading in December 2020.

3. Disconnected customers who were reconnected to enable them enjoy the free water during the period, must as a matter of urgency pay their arrears to remain connected.

4. Disconnected customers will remain disconnected until their arrears are settled in full before their supply will be restored.

5. All GWCL collection/pay points are opened during normal working hours and customers can also pay their bills via mobile money channels with all the telecommunications networks.


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