The Electricity Company of Ghana (ECG) has assured
that adequate measures are in place to implement the extension of the free electricity relief by
the government.
The company has said that all
lifeline customers on both prepaid and postpaid metering systems will continue
to benefit from the relief packages.
This comes on the back of President Akufo-Addo’s
announcement of a three-month free electricity supply to lifeline consumers as
the country continues to fight the Covid-19 pandemic.
Although the relief packages for
Ghanaians ended in December 2020, the government says the extension for the
vulnerable has become necessary to reduce the impact of the pandemic.
In his 21st COVID-19 update to
the nation on Sunday, January 3, 2021, the President said lifeline consumers
and households whose water usage do not exceed five cubic metres per month will
not pay for the utilities in January, February and March 2021.
The ECG, in a statement, has
explained that customers on smart prepaid meters will be automatically credited
with their free lifeline units for the three months.
The statement added that users
of electricity on non-smart prepaid meters will have to swipe or insert their
cards in their meters before they visit the vending points to recharge in order
to receive their free units for each month.
Also, lifeline consumers who use the postpaid their bills for
January, February and March 2021 will indicate the government’s absorption of
their consumption.
The outfit further urged
customers to contact the district offices for any challenges to be resolved.
Read the full statement below:
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